Questions & Answers
1. Is internet available in the room?
A：Each room has Wi-Fi and broad-band internet.
2. How do we pick up the key?
A：We will confirm check in time with the tenant; then, we will hand in the key in person.
3. Is there any kitchenware available?
A：Due to hygiene issue, we won’t provide any kitchenware. If need be, you can purchase them in neighborhood supermarket.
4. Is the lifestyle of your location convenient?
A：All of our locations are close Taipei subway station. There are supermarket, convenience store, post office, restaurants, KFC, McDonald…..
5. Is water in the room drinkable?
A：Each room has water filter; we change filter core periodically. Please feel assured to drink.
6. How can we visit the room?
A：The owner doesn’t live there; if a visit necessary; please make an appointment in advance. The leasing is only available to tenant staying over 2 month.
7. Is what we see on photo the same as what the room is?
A：There are exactly the same.
8. What is the maximum of people the room can accommodate?
A：The maximum is two. In principle, we decline any children; however, if necessary, please contact us.
9. Is there any other expense besides rental?
A：not necessary, the rental is inclusive of management fee, internet, MOD TV, utilities……
10. Is the deposit required?
A：If you choose to rent for over 1 month, we require a 2 month security deposit. Rental deposit will be returned to you when you check out.
11. How do we contact you?
A：We prefer you using e-mail; you may contact us by calling or Skype in Chinese, English or Japanese.
12. How we do the laundry?
A：YongKang Guest House has its own laundry equipment. As for Beitou Hot Spring Boutique House, there are coin-operated washing machine and dryer available in B6. There are several dry clean stores in either neighborhood.
13. Is the room non-smoking?
A：All rooms are absolutely non-smoking.
14. How do we make payment??
A：The tenants will pay 50% of the rental (reservation deposit)by Paypal. The rest of the payment should be paid by cash (TWD). If you don’t want to bring too much cash to Taiwan you can pay all rental once by Paypal.
15. How we make the reservation?
A：Make sure to fill out reservation form completely, and completely the 50% payment . And then, you complete your reservation.
16. How big is your room?
A：YongKang Guest House is 53 square meters or 569 square feet. Beitou Hot Spring Boutique House is 40 square meters or 427 square feet.
17. Do you have the requirement of minimum stay?
A：We require a minimum stay of 2 night.